Directory/Klaviyo
Klaviyo

Klaviyo

Partner
Integration
  • Technology Partner - Integration
Categories
  • Marketing Automation
Type of Integration
  • 1st party

Sync Convert experiment data into Klaviyo to power smarter, personalized email and SMS journeys

The Convert + Klaviyo integration is built to connect on-site experimentation with your lifecycle marketing in real time. It streams experiment and variation exposure from Convert into Klaviyo as custom events.

With this connection, you always know which A/B tests and experiences each subscriber has seen, directly inside Klaviyo. That data can then drive segmentation, flows, and message personalization across email, SMS, and paid social syncs.

Setup is lightweight and marketer-friendly: once Convert and Klaviyo are installed, a small JavaScript snippet pushes experiment and variant names into Klaviyo without complex development work.

Key capabilities

  • Send Convert experiment and variation names into Klaviyo as custom events for each bucketed visitor
  • Use experiment exposure events to build segments and trigger flows in Klaviyo
  • Treat on-site A/B test and personalization exposure as first-class events for email and SMS targeting
  • Combine Convert experiment data with Klaviyo profiles and behavioral data for richer audience insights
  • Simple copy-paste JavaScript snippet that works with both legacy and v1 Convert tracking codes
  • Keep experimentation-to-CRM connections in marketing’s hands, without ongoing engineering support

Benefits

  • Build high-intent segments based on the exact tests and variants users actually experienced
  • Trigger Klaviyo flows and campaigns from real experiment exposure to boost relevance and conversions
  • Personalize email and SMS content confidently using live experimentation data instead of assumptions
  • Align on-site experiments with off-site email, Facebook, and Instagram campaigns for consistent messaging
  • Eliminate manual exports and custom dev work when moving experiment data into Klaviyo
  • Turn experimentation insights into revenue-driving lifecycle campaigns faster and with less friction

Convert and Klaviyo

Klaviyo is a marketing automation platform built for ecommerce and digital brands, combining powerful email, SMS, and customer data capabilities to deliver personalized experiences at scale. It helps teams use behavioral and profile data to create targeted campaigns, flows, and segments that drive revenue.

Together, Convert and Klaviyo let marketers connect on-site A/B testing with off-site lifecycle marketing. Experiment and variation exposure from Convert flows into Klaviyo as custom events, so teams can segment audiences, trigger flows, and personalize messaging based on the exact experiences each subscriber has seen.

Use Cases

Recover Abandoned Carts by Test Variant

Problem: Cart recovery flows treat all abandoners the same, ignoring whether they saw a discount, free shipping, or urgency variant. This leads to generic reminders that don’t match the on-site experience and underperform. Solution: Convert sends experiment and variation exposure into Klaviyo as custom events. You segment abandoners by the exact pricing, offer, or layout test they saw and tailor cart recovery emails/SMS to that experience. Outcome: Shoppers who saw a discount test can get matching or escalating offers, while others receive value-based nudges. Cart recovery becomes more relevant, boosting open, click, and checkout rates without blanket discounting.

Personalize Post-Purchase Flows by Experiment Experience

Problem: Post-purchase flows ignore which product page, bundle, or upsell experiment influenced the order. Everyone receives the same follow-up, missing chances to reinforce what actually drove their purchase. Solution: Convert logs the specific product page or upsell test variant each buyer saw as a Klaviyo custom event. You branch post-purchase flows based on that event, adjusting education, cross-sells, and messaging. Outcome: Customers receive guidance and offers that align with the promises and layout they saw on-site, increasing repeat purchase rates, reducing returns, and strengthening trust in your brand narrative.

Optimize Welcome Series Using Experiment-Driven Segments

Problem: New subscribers enter a single welcome series, even though they may have seen different homepage, signup, or incentive experiments. This one-size-fits-all approach wastes high-intent early engagement. Solution: When a visitor is bucketed into a Convert test, that exposure is pushed to Klaviyo. You create welcome series branches that reflect the exact signup incentive, homepage hero, or messaging variant they experienced. Outcome: New subscribers see consistent messaging from site to inbox, improving first-purchase conversion and letting you quickly identify which on-site experiences pair best with which welcome flows.

Refine Campaign Targeting with Experiment-Based Segmentation

Problem: Broadcast campaigns rely on broad behavioral or demographic filters and ignore how users responded to recent A/B tests. You can’t easily target people who engaged with a specific layout, offer, or feature exposure. Solution: Convert streams experiment and variation names into Klaviyo as custom events. You build segments of users exposed to winning or losing variants, or to specific feature tests, and target them with tailored campaigns. Outcome: You can double down on audiences that responded well to certain experiences and re-engage those who saw underperforming variants with corrective messaging, driving higher campaign ROI and cleaner learnings.

Coordinate Paid Social Audiences with On-Site Experiments

Problem: Facebook and Instagram campaigns often promote offers or creatives that don’t match the on-site tests visitors see. This disconnect confuses users and makes it hard to scale winning experiences across channels. Solution: Using Klaviyo segments built from Convert experiment events, you sync audiences to paid social based on which variant users saw. Ad creative and offers can mirror the exact on-site experience or test branch. Outcome: Prospects see consistent messaging from ad to site to email, improving trust and conversion. You also learn which on-site variants perform best when extended into paid social, informing both CRO and media strategy.

Run Lifecycle Experiments Without Engineering Bottlenecks

Problem: Connecting A/B test data to lifecycle marketing usually requires custom dev work or manual exports, slowing down experimentation and limiting how quickly marketers can act on new learnings. Solution: With a simple JavaScript snippet, Convert automatically pushes experiment and variation data into Klaviyo as marketer-friendly custom events. No additional engineering or data pipelines are needed. Outcome: Lifecycle and growth teams can rapidly spin up new flows and segments tied to live experiments, shortening the loop between test insight and revenue impact while keeping experimentation workflows fully in marketing’s control.