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HubSpot

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Integration

Push Convert experiment and variation metadata into HubSpot as custom events, enabling targeted lists and campaign logic based on test buckets

The Convert + HubSpot integration lets you send exposure data from Convert experiments into HubSpot as custom events. Once a visitor is bucketed into a variation, HubSpot receives an event (e.g. “Experiment Viewed”) with properties like experience_id and variation_name. This enables contact segmentation by variant, campaign targeting, and performance reporting inside HubSpot. 

You can build HubSpot lists of contacts who saw a particular variation, trigger workflows based on that exposure, or personalize emails and content based on which variant a user saw. For example, you could send a follow-up campaign to contacts exposed to a losing variant or exclude them from variant-specific messaging. 

Because HubSpot already supports landing pages, forms, events, and lifecycle tracking, combining Convert experiment data with HubSpot’s full CRM environment helps bridge optimization and marketing activation. 

Key Capabilities

  • Emit a “Experiment Viewed” custom event into HubSpot with properties like experience_id and variation_name 
  • Use the exposure event to build segmented lists (e.g. “Contacts who saw Variation A”) 
  • Trigger workflows or conditional campaign logic based on variant membership (e.g. follow-up for underexposed variations)
  • Filter or suppress messaging based on variation exposure
  • Respect anonymization settings (if data anonymization is enabled, filtering must use IDs rather than names) 

Benefits

  • Align your CRM & marketing efforts with experiment data
  • Activate variant-level targeting and personalization
  • Reduce friction between optimization and campaign teams
  • Improve insight: see how variants affect contact engagement and lifecycle metrics
  • Simplify decision-making: use HubSpot as the single interface for both testing and messaging

Convert and HubSpot

HubSpot is a leading cloud-based CRM platform that combines tools for marketing, sales, service, content management, and operations to help businesses attract, engage, and delight customers.

Use Cases

Personalize email drip by test exposure

Problem: You want different nurture sequences for contacts who saw variant A vs. variant B. Solution: Use HubSpot lists built on the exposure event to route contacts into variant-specific workflows. Outcome: Variant-level messaging is aligned with the user experience they saw, increasing relevance and conversion.

Exclude losing variation contacts from follow-up offers

Problem: You don’t want to send variant-specific offers to users who saw the underperforming variant. Solution: Filter out contacts based on variant membership before triggering offer or discount campaigns. Outcome: You avoid sending mismatched messaging and reduce risk of dilution.

Analyze variant exposure impact on downstream engagement

Problem: You see a variant wins in the experiment, but you want to know if it changes contact behavior (open rates, conversions, MQLs). Solution: Use HubSpot’s reporting to correlate exposure events with downstream metrics by variant. Outcome: You see which variants produce the best long-term engagement, not just immediate conversions.

Run A/B tests on HubSpot-hosted landing pages

Problem: You want to test different landing page versions within HubSpot but need to track which visitors saw which variant. Solution: Use Convert to run the test and push exposure events into HubSpot, then segment conversion metrics by variant. Outcome: You get variant-level insights within HubSpot rather than a disconnected analytics view.

Trigger compensatory campaigns for underexposed variation

Problem: A variant shows lower performance, and you want to send follow-up messaging to those contacts to re-engage. Solution: Use lists of contacts who saw the underperforming variant and trigger tailored nurture or recovery campaigns. Outcome: You salvage value from less effective experiences and maintain alignment across optimization and marketing.

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